A We accept inquiries 24 hours, 365 days .Business hours is from 10:00 to 18:00 on weekdays, according to the order in which you contact us. We will contact you within 24 hours.
A We provide mutiple languags suppport, English, Japanese, and Chinese
A By fill in with necessary information on the account application form and it will be proceeded accordingly.
A You can start to trade in the same day your account is open at soonest.
A Please provide a copy from one of following documents: Driver license, Passport. The address on your ID card and the address on your registration information must be the same. Identification documents must issued within 3 months.
A Documents required for opening an account must be submitted before applying for a deposit for the first time.
A No documents required for applying an account. Any individuals 18 years old can open an account with ID.However, you are responsible for all your tradingare at your own risk.
A Yes, you can trade by mobile. login into your account by your account ID/Password and the our server name then you can start to trade.
A Margin is the funds required when you start trading. FX allows you to trade more than the funds you deposit.
A If you can't find certain currency pair in the quote window, try to right-clicking and choose [displaying all currency pairs.]
A Yes. You will be forced to loss cut when the margin maintenance rate falls below 20%.
A No additional margin will be charged. If the margin balance becomes negative, your account will be reset to 0 yen when the additional deposit is received, and the deposit amount will be reflected.
A We will keep the same amount of money as the operating funds for customers.
A No restrictions on scalping. However, frequent scalping might cause server failure and we will charge you penalty in accordance with our Terms of Service and guidelines. Please refrain from extreme scalping trading.
A No, leverage varies by different type of account
A We provide various payment methods, you can easily deposit and your funds will be reflected to your account at soonest.
A It depends on the payment method you chose.
A SWIFT CODE is a standard format for financial institution identification codes approved by the International Standards Organization. It is mainly used for remittances between banks, especially international remittances.
A You can't apply withdrawal without Swift Code if you choose to transfer your money to bank accounts, please contact your bank for swift code.
A No, you can't apply for a withdrawal or transfer of funds when you are holding a position.
A Your funds will be transferred to your account in 3～5 business day once your withdrawal application is being confirmed.
A No, please aware that you can not withdraw bonus
A IB= Introducing Broker. It can be called an affiliate who introduces AtlasForex.
A You will be rewarded once your account is open and start to trading after introduced to AtlasForex, Rewards are determined by frequency of trading. We offer lifetime commission if trade frequently.
A Your monthly rewards will be paid on every 15th, please note that the reward only will be redeemed if it is over $500, or it will be carried forward to next month automatically.
A We have two-tier program by which IB partners are able to increase profit easily.
Disclaimer Trading Forex and Derivatives carries a high level of risk to your capital and you should only trade with money you can afford to lose. Trading Derivatives may not be suitable for all investors, so please ensure that you fully understand the risks involved, and seek independent advice if necessary.